Last updated: February 14, 2026
At Metis, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.
We collect information you provide directly to us, including name, email address, company information, and any other information you choose to provide.
We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, and usage data.
If you use our AI interview features, we collect and process audio/video recordings and transcriptions as necessary to provide the service.
To provide, maintain, and improve our services
To process transactions and send related information
To send technical notices, security alerts, and support messages
To respond to your comments and questions
To analyze usage patterns and optimize our services
To comply with legal obligations and protect our rights
We implement industry-standard security measures to protect your data, including encryption in transit and at rest.
All data is stored in SOC 2 Type II certified infrastructure.
We regularly conduct security audits and vulnerability assessments.
Access to personal data is restricted to authorized personnel only.
We maintain incident response procedures for any security breaches.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
Interview recordings and transcriptions are retained according to your subscription plan (7-30 days for standard plans, custom for enterprise).
You can request deletion of your data at any time by contacting us.
Some data may be retained for legal compliance or legitimate business purposes even after account deletion.
Access: You can request access to your personal information.
Correction: You can request correction of inaccurate data.
Deletion: You can request deletion of your personal information.
Portability: You can request a copy of your data in a portable format.
Objection: You can object to certain processing of your data.
To exercise these rights, contact us at privacy@metis.com
We may use third-party services for analytics, payment processing, and infrastructure.
These services are carefully vetted and contractually bound to protect your data.
We do not sell your personal information to third parties.
Some features may integrate with third-party platforms (e.g., calendar, email) with your explicit consent.
Your data may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for international transfers.
We comply with applicable data protection laws, including GDPR and CCPA.
We may update this privacy policy from time to time.
We will notify you of material changes via email or through our service.
Your continued use of our services after changes constitutes acceptance of the updated policy.
Last updated: February 14, 2026